TERMS & CONDITIONS
Do not put yourself at risk to deal with an emergency. If you do not have training do not attempt to put out a fire or rescue anyone from a dangerous situation such as drowning -you may become the victim! If there is any doubt or risk to someone being injured or killed dial 999 first, then contact onsite staff.
The procedures in the safety plan should be followed implicitly.
If there is any doubt about what to do then the advice of the Volunteer Marshal Coordinator should be sought as soon as possible. Any incident that may result in harm to anyone must be reported immediately or at the debriefing depending on the nature of the incident. Any incident that constitutes a risk of injury must be reported immediately.
It is the duty of all Volunteer Marshals to ensure, as far as is practicable, the safety of all participants in the event. To this end Volunteer Marshals are asked to report any instances that may be or become a danger to participants to the Volunteer Marshal Coordinator as soon as possible. Volunteer Marshals should help to keep the site clean and tidy by picking litter as a general part of their duties.
Volunteer Marshals will be asked to undertake patrols of designated areas as part of their duties. These can be the camping area, car parks, the caravan and camper area or the festival site itself. Particular areas of concern are relative to the various areas and principal concerns are:
If fire is discovered the alarm must be raised in accordance with the procedure in the Safety Plan and people who may be in the immediate vicinity of the fire instructed to evacuate that area immediately. Do not attempt to deal with the fire unless it is safe to do so. The first priority is the safety of people – instructions from the Volunteer Marshal Coordinator must be followed, if there is a risk of the fire spreading then contact must be made with the emergency services. Open fires and ground level barbeques are not allowed on the campsite-there is a dedicated barbecue area for cooking.. If these are found then the perpetrators must be instructed that they should safely douse the fire immediately. If they refuse then they should be warned that they may be evicted from site and the Volunteer Marshal Coordinator informed. Information regarding these instances must be passed on at the debriefing with the location of the incident clearly identified. This information will be passed on at the next briefing. Participants who continue not to comply with this rule will be evicted from the site.
Whilst it is not anticipated that this will be a problem, notice should be taken of any unusual behaviour. If theft is suspected then Security and the Volunteer Marshal Coordinator must be informed immediately.
Any incident that may put anyone at risk should be dealt with at the time wherever possible. All incidents likely to result in harm to anyone must be passed to the Volunteer Marshall Coordinator as soon as possible.
Lost/ Found Children - Please refer to the lost/found child and vulnerable person policy
If fire is discovered in the car park area that is a danger to people or vehicles then the emergency services must be immediately informed. No attempt should be made to extinguish or suppress vehicle fires. The area should be evacuated immediately. The Volunteer Marshal Coordinator must be informed as soon as possible.
If vehicle theft or theft from vehicles is suspected the Volunteer Marshal Coordinator must be informed as soon as possible – do not wait for the debriefing. If a vehicle is seen to be insecure then the position and number plate information should be passed onto the Volunteer Marshal Coordinator or Security as soon as practicable. Anyone seen attempting to steal or stealing from vehicles or damaging vehicles should be reported to the Police and the Volunteer Marshal Coordinator informed.
All incidents that may impact on the licensing conditions, may endanger public safety or lead to prosecution by the police will be recorded on an incident form available through Security, First Aid personnel and Site Supervisors and the information made available to responsible public authorities on request.
Hope to see you in September!